Privacy & Cookie Policy

This privacy policy explains how we use any personal information we collect about you when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

No 13 may change this policy from time to time by updating this page. You should check back with this page at regular intervals to ensure that you are happy with any changes.

What personal information do we collect?

We collect personal information about you when you subscribe to our newsletter, place an order, interact with us on email, comment on blog posts or articles featured on our website, leave product reviews, enter competitions or special promotions or participate in customer surveys. By registering, subscribing or using our services you consent to the use of your personal information in line with this privacy policy.

We may collect the following information:
Your name, email address, phone and mobile phone numbers, home address, shipping and payment card billing address, IP address, shopping history, date of birth and any other information you may give us.

Cookies

We collect information about your use of our online services using cookies. Cookies are very small text files that are stored on your computer or other device when you first visit our site.  When you visit our site again in the future these files help us remember who you are and personalise your browsing experience with us. Most websites use cookies. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few case some of our wegbsite features may not function as a result.

What we do with the information we gather?

There are a few reasons that we require this information. We will use it to provide the products or services that you have asked for and to provide you with a personalised shopping experience. For customer care purposes to allow us to answer your enquiries and any future communications with you. For internal record keeping and accounting requirements.

We will never store your payment details, whether they be debit or credit card details of Paypal account login information.

We collect and use third parties to collect and share with us anonymised information from visitors to our site and analyse it to get a better understanding of how people use our website to help us improve the experience that we provide.

If you have consented to receive marketing emails from No 13 then we may use the information you give us to provide you with more personalised and relevant content.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Marketing Communications

We offer the chance to receive updates, news, early access to new collections and product launches, events and more via our email mailing list. We will only send you these communications if you proactively consent by opting-in to receive them. If you wish to unsubscribe from these messages, you can do so at any time via any newsletter that you have received from us or by emailing us directly at info@leerenee.co.uk

Controlling your personal information 

You have the right to see the information we hold about you. If you would like a copy of your personal information, please contact us at info@leerenee.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.